Protective measures against Covid-19

Security is written in capital letters with us


  1. the body temperature of every guest arriving and of all staff members is checked
  2. we clean and disinfect all departments daily
  3. in our breakfast room we have arranged the tables in such way that a distance of 1 m is guaranteed, except for members of the same household living together.
  4. breakfast is served with table service - please wear a mask and disinfect hour hands first
  5. the wearing of a mask at the table is not necessary
  6. tables and chairs are cleaned and disinfected after customer change
  7. rooms are cleaned and disinfected even more thoroughly every day, if desired the room cleaning can be cancelled. 
  8. our staff is equipped with face masks and gloves
  9. all surfaces and points of contact are disinfected and cleaned several times a day
  10. we have also set up hygiene dispensers in our public areas, which are available to guests and our staff, to ensure a high level of safety for everyone
  11. masks are compulsory in the public areas: entrance area, lobby, corridors, toilets
  12. guests must always wear protective masks for mouth and nose. Please note that we do not offer a washing service for protective masks

Our flexible cancellation conditions

If you are unable to arrive due to Covid-19 (medical certificate), the room can be cancelled free of charge

If you would like more information in advance about our health and hygiene measures or about the current situation in South Tyrol and Italy, please do not hesitate to contact us. We will do our best to answer all your questions.